Yukio Okutsu State Veterans Home
  • Hilo, HI, USA
  • 80000 per year
  • Salary
  • Full Time

JOB TITLE: Social Services Director

REPORTS TO: Administrator

DEPARTMENT: Social Services

FLSA STATUS: Exempt/Salaried


Identify and provide for each resident's social, emotional and psychological needs, and the continuing development of the resident's full potential during his/her stay at the facility and to assist in the planning for his/her discharge.

Minimum Qualifications

  • Master's Degree in Social Work or related field.
  • Must hold a current Hawaii license as a Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW).
  • Health care experience preferred.
  • Must meet any state and/or Federal requirements for the position.
  • Basic understanding of computer technology, including email use.
  • Must have ability to read, write and follow oral and written directions at a level necessary to accomplish the job.
  • Must be able to relate positively and favorably to residents and families and to work cooperatively with other associates and personnel of other community agencies.
  • Must have knowledge of State and Federal guidelines.
  • Must have demonstrated skills in communication, documentation, assessment and social work methods techniques.
  • Must maintain regular attendance.
  • Must meet all local health regulations, and pass post-employment physical exam if required. This requirement also includes drug screening, criminal background investigation, and reference inquiry.

Essential Job Functions


  • Develop a social history, social assessment and care plan which identifies pertinent problems and needs, realistic goals to be accomplished and the specific action to be taken in resolution of the problems and/or needs upon admission of each new resident.
  • Actively participate in interdisciplinary Care Plan meetings. Document progress notes which relate to each resident's care plan when necessary and within policy timeframes.
  • Assist the resident and resident's family in discharge and placement planning. Organize family groups to promote communication, education and support between family members, facility staff and administration, and provide counseling as needed.
  • Assist in the education of the community regarding aging, rights of residents, facility services and other related topics.
  • Actively participate in the pre-admission screening of all potential residents and provide information to residents and families during admission. Orient the resident to the long-term care environment and facilitate adjustment upon placement.


  • Interview, hire, train, supervise, evaluate and discipline Social Services Department personnel. Make job assignments and set priorities.
  • Orient new staff and participate in recruitment and selection. Keep associates informed of changes that affect them.
  • Ensure universal precautions and infection control, isolation, fire, safety and sanitation practices and procedures are followed and promptly address any hazardous conditions.
  • Maintain records, manage budget and supplies.
  • Meet Company policies and state and federal regulations regarding Social Services.


  • Comply with all Company safety policies, regulations and requirements regarding fire and life safety.
  • Comply with all Company safety policies regulations and requirements involving employee safety and patient safety. This includes but is not limited to: a zero tolerance for harassment and violence; following infection control procedures; following safe patient handling as required with your specific job position.
  • May be required to assist in the evacuation of patients during emergency situations.
  • Meet the general health requirements set forth by the policies of this facility.

Residents' Rights and Positive Relationships

  • Understand, comply with and promote all rules and regulations regarding residents' rights.
  • Promote positive relationships with residents, visitors, and regulators, to include presenting a professional appearance.

Physical and Sensory Requirements (With or Without Aid of Mechanical Devices)

While performing the duties of this job, employees are regularly required to:

  • Sit, walk and stand; talk or hear, both in person and by telephone; ability to read and write;
  • Ability to sit, (greater than 3 hours) stand or walk for extended periods of time.
  • Have a working understanding of English: ability to read and write; ability to understand and follow written and oral instructions; ability to verbally communicate with residents and others; ability to hear and respond to pages.
  • Use hands repetitively to operate standard office equipment; reach with hands and arms; and lift up to 20 pounds.
  • Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus.
  • Ability to distinguish smells, tastes and temperatures.
  • Ability to remain calm in emergency situations and when handling multiple tasks.

Other Functions and Responsibilities

  • Must adhere to Code of Conduct and Business Ethics policy, including documentation and reporting responsibilities.
  • Participate in Quality Improvement activities as assigned.
  • Other duties as assigned or needed.
  • Ability to understand and apply training from in-service education and ability to instruct personnel during training education and staff meetings.
  • This position regularly requires long hours and frequent weekend work.
  • This is a position in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and working during inclement weather may be required.
Yukio Okutsu State Veterans Home
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